Frequently asked questions

Answers, before
you ask.

General

No. Walk-ins are welcome during opening hours (9:00–19:00). Message us on WhatsApp if you would like a set time.

General

We are at [ADDRESS], Chaweng, Koh Samui. We also offer free pick-up in the Chaweng area.

General

Yes. Our doctors and nurses speak English and Thai.

General

We treat urgent but non-life-threatening problems. For chest pain, breathing difficulty, heavy bleeding or loss of consciousness, call 1669.

STD testing

Most lab results are ready in about 30 minutes. PCR panels take longer. We confirm timing when you book.

STD testing

Yes. Results are shared only with you, and consultations happen in a private room.

STD testing

It depends on your situation. Our doctor can help you choose in a short private chat, or see the comparison on the STD Testing page.

IV drips

Most drips take 30–60 minutes. Plan for about an hour including the doctor check.

IV drips

Yes, selected drips can be given in your room anywhere on Koh Samui.

Insurance & payment

Yes. We accept worldwide travel insurance and prepare the documents you need to claim.

Insurance & payment

We accept cash, Visa/Mastercard, Thai QR, bank transfer and Wise. Prices are in Thai baht.

Hotel visits

It depends on where you are on the island. We confirm an arrival time on WhatsApp before we set off.

Hotel visits

Yes. Visits start from 2,500 THB during opening hours (9:00–19:00). Visits after 19:00 have an overtime fee. We confirm the price before we travel.

No matching questions. Ask us directly on WhatsApp.

Chaweng, Koh Samui · Open daily

Still have a
question?

Walk in during opening hours or message us. We usually reply within minutes.